The Fish Stinks From the Head

bluefish.jpg

I will never forget my first management training class. It was one of the best.  The instructor starting off by saying “The fish stinks from the head”, a statement which certainly got everyone’s attention.  He went on to explain that the manager of a real estate office, or an ice cream stand, or a restaurant, is responsible for anything bad that happens there. It’s his fault. It’s her fault.

Kind of like a modern day “The Buck Stops Here”.

This statement resonated with me, and I loved the idea that I may have that much control, influence and the ability to affect change on my office.  It’s one of the guiding principles that have enabled me to have a shelf life in this business for 23 years.

As the owner, manager and listing agent for most of my properties, this principle has never had greater meaning.  I am fortunate to own my own business where I can make marketing, service, budget or any other change faster than any of my local competitors in order to create the best buying and selling experience for my clients. 

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: